Outcast Wholesale Club is your go-to destination for exclusive deals on a wide range of products. We offer wholesale prices to our members, allowing you to save big on your favorite items.
Membership is easy! Simply visit our website at www.outcastwholesaleclub.com and sign up for an account. Once you're a member, you'll have access to our amazing deals.
No, membership is completely free. Just a minimum of $500 per order.
Outcast Wholesale Club requires a minimum order of $500 per order. There is no membership fee to join. The $500 minimum applies to each wholesale order and may include a combination of eligible products available on our website.
We offer a diverse range of products, including pipes, vaporizers, kratom, cream chargers, and more. Our inventory is always changing to bring you the latest trends.
Outcast Wholesale Club primarily sells products in full display boxes or wholesale quantities. Most products are offered by the display rather than as individual units.
However, certain products are manufactured, packaged, or distributed as individual units and may be available for purchase individually. Available quantities and packaging options will be clearly shown on each product page.
Please review the product listing carefully before ordering to confirm whether an item is sold as a display box, multi-unit package, or individual unit.
We update our product offerings regularly to provide you with fresh and exciting deals. Make sure to check back frequently so you don't miss out!
Yes. Product pricing and availability are subject to change based on inventory, market conditions, manufacturer or supplier pricing, promotions, and other factors. We make every effort to keep our website accurate and current; however, displaying a product or price online does not guarantee continued availability.
Pricing applicable to an order will generally be based on the price confirmed at the time the order is successfully placed, subject to correction of errors and applicable terms.
Select products or larger quantity purchases may qualify for bulk pricing, volume discounts, or special wholesale pricing. Availability and requirements may vary by product, quantity, promotion, and account. Please contact your assigned Sales Representative for information about current bulk purchasing opportunities and applicable pricing.
We accept a variety of payment methods, including major credit cards and online payment platforms. Rest assured that your transactions are secure with us.
Full payment is required upfront before your order can be processed and shipped, unless separate payment terms have been formally approved by Outcast Wholesale Club in writing. We do not offer a grace period or allow payment to be postponed until an order is delivered. Orders will enter our fulfillment process once payment has been successfully received and cleared.
Yes. Your assigned Outcast Distribution Sales Representative can assist with product availability, wholesale pricing, larger orders, and general ordering questions. If you prefer assistance placing an order, contact your Sales Representative to discuss your needs.
Orders placed with the assistance of a Sales Representative remain subject to applicable payment requirements, minimum order requirements, shipping policies, return policies, and other Outcast Wholesale Club terms and conditions.
If you need to change or cancel an order, please contact your assigned Sales Representative as soon as possible. We will make every reasonable effort to accommodate your request; however, once an order has entered processing, fulfillment, or shipping, changes or cancellations may no longer be possible. Please carefully review all products, quantities, billing information, and shipping details before submitting your order.
We work hard to maintain accurate inventory; however, availability can change quickly. If an item becomes unavailable after your order is placed, your Sales Representative may contact you to discuss available options. Depending on the circumstances, this may include removing the unavailable item, issuing an applicable credit or refund, or discussing an alternative product. We will not substitute a product without appropriate authorization.
Shipping times vary based on your location and the products you've ordered. We strive to process orders as quickly as possible and provide estimated delivery times during checkout.
Expedited shipping options may be available depending on the order, destination, carrier, and product availability. Available shipping methods will be provided when applicable. Please keep in mind that expedited shipping generally applies to carrier transit time and does not necessarily reduce order processing time. Carrier delivery dates are estimates and cannot be guaranteed by Outcast Wholesale Club.
Yes, you can track your order's status through your account on our website. Once your order is shipped, you'll receive a tracking number that you can use to monitor its progress.
Please contact your assigned Sales Representative immediately if you need to correct or change your shipping address. Address changes cannot be guaranteed once an order has entered fulfillment or been transferred to the shipping carrier. Customers are responsible for providing complete and accurate shipping information when placing an order. Additional carrier fees resulting from an address correction, rerouting, or reshipment may be the customer's responsibility.
No currently we do not offer international shipping.
If tracking shows your order as delivered but you cannot locate the shipment, first check the delivery location, surrounding areas, receiving department, employees, household members, or neighboring businesses that may have accepted the package.
If the shipment still cannot be located, contact your assigned Sales Representative promptly and provide your order number and tracking information. We will assist with reviewing the available shipping information and, when appropriate, help initiate an inquiry with the carrier. A carrier showing a shipment as delivered does not automatically qualify an order for a refund, replacement, or credit.
If your order arrives damaged, defective, incorrect, or missing merchandise, please contact your assigned Outcast Distribution Sales Representative as soon as possible. Be prepared to provide your order number, details about the affected products, and photographs of the products, packaging, and shipping label when applicable.
Our team will review the information provided and determine the appropriate next steps. Submitting a claim does not automatically guarantee a refund, replacement, exchange, or credit.
Eligible products may be returned within 30 calendar days of the original delivery date, subject to our return requirements and approval process. Approved returns may be subject to a 15% restocking fee, current market value adjustment, and other applicable deductions. Certain products, including opened, used, damaged, promotional, clearance, discontinued, or special-order merchandise, may not qualify for return.
For complete eligibility requirements, exclusions, and instructions, please review our Return & Exchange Policy before requesting a return.
Yes. Customers are responsible for understanding and complying with all applicable local, state, and federal laws and regulations before placing an order. Laws and restrictions can vary by location, particularly for certain product categories.
Before purchasing, customers should confirm that the products they order may legally be purchased, possessed, distributed, sold, or resold within their applicable jurisdiction. Outcast Wholesale Club cannot provide legal advice regarding the laws applicable to an individual customer's business or location.
Laws and regulations may change at any time. Customers are responsible for monitoring changes to local, state, and federal laws that may affect products they have purchased from Outcast Wholesale Club.
A change in law or regulation after an order has been placed, shipped, delivered, or purchased does not automatically make the merchandise eligible for a return, refund, exchange, or credit. Outcast Wholesale Club will not accept returns solely because a product becomes restricted or prohibited from being possessed, distributed, sold, or resold within a customer's jurisdiction.
Please review our Return & Exchange Policy and applicable terms for complete information regarding legal and regulatory restrictions.
Yes, we take your privacy and security seriously. We use industry-standard encryption to protect your personal information, and we do not share your data with third parties.
Our customer support team is here to assist you. You can reach us through the "Contact Us" section on our website or by emailing Sales@outcastllc.com . We aim to respond to inquiries within 24 hours.